Last updated: June 2015

NateCo Holdings LLC (“NateCo”) Privacy Policy

This Privacy Policy discloses the privacy practices for www.natecoholdings.com

Throughout the site, the terms "we," "us" and "our" refer to NateCo. NateCo offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your use of this site constitutes your agreement to this Privacy Policy.

PRIVACY STATEMENT

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from NateCo’s website, as part of the buying and selling process, we collect the personal information that you give NateCo such as your name, address, and email address.  When you browse NateCo’s website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates.  Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy.

 

SECTION 2 – CONSENT

How do you get my consent?

When you provide NateCo with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting and using the information for that specific reason only. If NateCo asks for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in to receive such further communications, like marketing, you change your mind, you may withdraw your consent for NateCo to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@natecoholdings.com.

 

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so.

SECTION 4 – INMOTION HOSTING (“IMH”) AND PAYPAL

NateCo’s store is hosted on IMH and uses PayPal as a payment processor. IMH and PayPal together provide NateCo with an e-commerce platform that allows us to sell our products and services to you. Your data is stored through IMH and PayPal’s data storage, databases. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then PayPal stores your credit card data on a secure, PayPal-hosted page. It is encrypted through the Payment Card Industry Data Security Standard (“PCI DSS”). PayPal protects your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards PayPal uses are firewalls and data encryption, physical access controls to PayPal’s data centers, and information access authorization controls. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. All direct payment gateways adhere to the standards set by PCI DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

SECTION 5 – SHARING

NateCo shares aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

NateCo uses an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

 

SECTION 6 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to NateCo.  However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information NateCo is required to provide to them for your purchase-related transactions.

For these providers, NateCo recommends that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or NateCo. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act and Freedom Act. Once you leave NateCo’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the NateCo website Terms of Use. 

Links:

This web site contains links to other sites. Please be aware that NateCo is not responsible for the content or privacy practices of such other sites. NateCo encourages our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Google analytics: 

NateCo’s website uses Google Analytics to help us learn about who visits our site and what pages are being looked at. 

SECTION 7 – SECURITY

NateCo takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

SECTION 8 – ORDERS

NateCo requests information from you on PayPal’s order form. To buy from NateCo, you must provide contact information (including but not limited to your name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If NateCo has trouble processing an order, we'll use this information to contact you.

SECTION 9 – COOKIES

NateCo uses "cookies" on this site.  A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site.  Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.  Usage of a cookie is in no way linked to any personally identifiable information on our site.

SECTION 10 – ARE CHILDREN ALLOWED TO USE NATECO'S WEBSITE?

NateCo does not sell products for children.  We sell products for purchase by adults. If you are under 13, you may use NateCo's website only with the involvement of a parent or guardian.

SECTION 11 – SURVEYS & CONTESTS

From time-to-time NateCo’s site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

SECTION 12 – CHANGES TO THIS PRIVACY POLICY

NateCo reserves the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If NateCo makes material changes to this Privacy Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact sales@natecoholdings.com. If you feel that we are not abiding by this Privacy Policy, you should contact us immediately.